1. Introduction
Vision On Inc. ("Vision On," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (visionon.com), use our retouching and creative services, or interact with us in any capacity.
By accessing our website or using our services, you acknowledge that you have read, understood,and agree to be bound by this Privacy Policy.
2. Information We Collect
2.1 Information You Provide Directly
We collect information that you voluntarily provide to us, including:
- Contact Information: Name, email address, phone number, company name, job title, and mailing address
- Account Information: Username, password, and account preferences
- Project Information: Creative briefs, project specifications, feedback, communications, and other project-related data
- Payment Information: Billing address and payment card details (processed securely through third-party payment processors)
- Communications: Information contained in emails, messages, forms, and other communications with us
- Client Assets: Images, photographs, design files, brand guidelines, and other creative materials you provide for retouching services
2.2 Information Collected Automatically
When you visit our website, we automatically collect certain information, including:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages viewed, time spent on pages, links clicked, referring/exit pages
- Cookies and Tracking Technologies: Information collected through cookies, web beacons,pixels, and similar technologies (see Section 8)
- Location Data: General geographic location based on IP address
2.3 Information from Third Parties
We may receive information about you from:
- Business Partners: Clients who engage our services on your behalf
Service Providers: Payment processors, analytics providers, and other vendors
Public Sources: Publicly available information to verify business credentials
Professional Networks: LinkedIn and similar platforms when you interact with our content
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 Service Delivery
- Providing retouching, photo editing, color grading, and creative services Managing projects, timelines, and deliverables
- Communicating about project status, specifications, and revisions
- Processing payments and maintaining billing records
- Providing customer support and responding to inquiries
3.2 Business Operations
- Creating and managing your account
- Improving our services, workflows, and quality standards
- Conducting internal research and development
- Analyzing website usage and optimizing user experience
- Maintaining security and preventing fraud
- Complying with legal obligations and enforcing our terms
3.3 Marketing and Communications
- Sending service updates, newsletters, and promotional materials (with your consent)
- Showcasing portfolio work (only with explicit client permission)
- Conducting market research and gathering feedback
- Analyzing customer preferences and trends
3.4 Legal and Safety
- Responding to legal requests and preventing harm
- Protecting our rights, property, and safety
- Enforcing our terms of service and other agreements
- Complying with applicable laws and regulations
4. AI, Machine Learning, and Automated Processing
4.1 Use of AI in Our Services
Vision On may utilize artificial intelligence and machine learning technologies to:
- Enhance Service Quality: Improve retouching efficiency, color matching, and image processing
- Workflow Optimization: Automate routine tasks and quality control processes
- Tool Development: Develop proprietary tools and techniques for image editing
- Pattern Recognition: Identify common editing patterns and preferences for consistency
- Client Control: Client-provided images and assets are processed solely for service delivery purposes. We do not use client assets to train AI models without explicit written consent.
4.2 AI Training Data Policy
Opt-Out by Default: Unless you explicitly opt-in through a separate written agreement:
- Your images, creative assets, and project files are NOT used to train AI models
- Your data is NOT included in machine learning datasets
- Your content is NOT used to improve third-party AI systems
- Client assets are confidential and handled according to Section 5
Third-Party AI Tools: When using third-party AI services (e.g., Adobe Sensei, cloud-based editing tools), we:
- Only use tools with strong privacy protections
- Ensure client data is not used for AI training by vendors
- Review vendor AI training policies regularly
- Provide notice when third-party AI tools are employed
4.3 Web Scraping and Crawling Protection
AI Crawler Policy: We implement technical measures to prevent unauthorized AI web crawlers
from accessing and collecting data from our website, including:
- robots.txt directives specifically addressing AI crawlers
- Technical barriers against scraping bots
- Terms of Service prohibitions against unauthorized data collection
Prohibited Activities: The following activities are strictly prohibited without written permission:
- Scraping website content for AI training datasets
- Using automated tools to collect images, text, or portfolio content
- Extracting data for machine learning model development
- Crawling for the purpose of creating derivative AI products
Authorized Crawlers: We may allow standard search engine crawlers (Google, Bing) for indexing purposes only, excluding content collection for AI training.
5. Client Confidentiality and Asset Protection
5.1 Confidential Information
We recognize that client images, brand guidelines, and project materials are highly confidential. We commit to:
- Non-Disclosure: All client assets are treated as confidential proprietary information
- Limited Access: Only authorized team members working on your project can access your materials
- Secure Storage: Client files are encrypted at rest and in transit (see Section 10)
- Retention Policies: Files are retained only as long as necessary for service delivery and legal requirements
- Secure Deletion: Client assets are securely deleted upon request or after retention period
5.2 Portfolio and Case Studies
We only showcase client work in our portfolio with explicit written permission. When featuring
projects, we:
- Obtain advance approval for specific images and descriptions
- Honor any confidentiality restrictions or embargoes
- Provide clients with review rights before publication
- Remove portfolio content upon client request
5.3 No Unauthorized Sharing
We do not and will not:
- Share client images with competitors
- Use your assets for unrelated marketing purposes
- Sell or license your images to third parties
- Display your work publicly without permission
- Use your content for AI training (see Section 4.2)
6. How We Share Your Information
We do not sell your personal information. We may share information in the following limited circumstances:
6.1 Service Providers
We engage trusted third-party vendors who assist with:
- Cloud storage and file transfer services
- Payment processing
- Email and communication platforms
- Analytics and website optimization
- Project management tools
Vendor Requirements: All vendors must maintain appropriate security measures and are
contractually prohibited from using your data for their own purposes.
6.2 Legal Requirements
We may disclose information when required by law or to:
- Comply with legal process (subpoenas, court orders)
- Enforce our terms of service
- Protect our rights, property, and safety
- Respond to government requests
- Prevent fraud or illegal activity
6.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
6.4 With Your Consent
We may share information for purposes not described in this policy when we have your explicit
consent.
7. International Data Transfers
Vision On operates primarily in the United States. If you are located outside the U.S., your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.
EU/UK Visitors: For visitors from the European Union and United Kingdom, we implement appropriate safeguards such as Standard Contractual Clauses to ensure adequate protection for international transfers.
8. Cookies and Tracking Technologies
8.1 Types of Cookies We Use
- Essential Cookies: Necessary for website functionality (login, security)
- Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Track engagement with marketing campaigns (when permitted)
8.2 Your Cookie Choices
You can control cookies through your browser settings. Note that disabling cookies may limit website functionality.
Cookie Management:
- Most browsers allow you to refuse or delete cookies
- Opt-out of Google Analytics: tools.google.com/dlpage/gaoptout
- Review cookie preferences in your account settings
8.3 Do Not Track
We honor Do Not Track (DNT) signals. When DNT is enabled in your browser, we limit data collection to essential operations only.
9. Your Privacy Rights
9.1 General Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to certain processing activities
- Restriction: Request restriction of processing in certain circumstances
9.2 California Privacy Rights (CCPA/CPRA)
California residents have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to know whether personal information is sold or shared
- Right to opt-out of sale/sharing of personal information
- Right to limit use of sensitive personal information
- Right to non-discrimination for exercising privacy rights
- We Do Not Sell Personal Information: Vision On does not sell or share personal information for cross-context behavioral advertising.
9.3 European Privacy Rights (GDPR)
EU/UK residents have rights under GDPR including:
- Legal basis for processing (consent, contract, legitimate interest, legal obligation)
- Right to lodge complaints with supervisory authorities
- Right to withdraw consent at any time
- Data protection impact assessments when required
9.4 Exercising Your Rights
To exercise any privacy rights:
Email: studio@visionon.com
Subject Line: "Privacy Rights Request"
Include: Your name, contact information, and specific request
We will respond within 30 days (or as required by applicable law). We may request verification of your identity before processing requests.
10. Data Security
10.1 Security Measures
We implement industry-standard security measures including:
- Encryption: TLS/SSL encryption for data in transit; AES-256 encryption for data at rest
- Access Controls: Role-based access, multi-factor authentication, and least-privilege principles
- Network Security: Firewalls, intrusion detection, and regular security audits
- Secure File Transfer: Encrypted file transfer protocols for client assets
- Employee Training: Regular security and confidentiality training for all staff
- Incident Response: Comprehensive breach notification and response procedures
10.2 Data Retention
We retain information for as long as necessary to:
- Fulfill the purposes described in this policy
- Maintain business records and comply with legal obligations
- Resolve disputes and enforce our agreements
Client Asset Retention:
- Project files: Retained for 90 days after project completion (unless otherwise agreed)
- Upon request: Immediate secure deletion after project delivery
- Backup systems: Purged according to retention schedules
11. Children's Privacy
Vision On does not knowingly collect information from children under 16. Our services are designed for businesses and professionals. If we discover we have collected information from a child under 16, we will promptly delete it.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology,
legal requirements, or business operations.
Notice of Changes:
- Updated "Last Updated" date at the top of this policy
- Material changes will be communicated via email or prominent website notice
- Continued use of our services after changes constitutes acceptance
Version History: Previous versions of this policy are available upon request.
14. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or our privacy practices:
Vision On Inc.
1407 Broadway, Suite 3405
New York, NY
Email: studio@visionon.com
Website: www.visionon.com
Privacy Inquiries: Please use subject line "Privacy Policy Question"
Data Rights Requests: Please use subject line "Privacy Rights Request"
Response Time: We aim to respond to all privacy inquiries within 5 business days.
15. Consent and Acknowledgment
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.
If you do not agree with this Privacy Policy, please do not use our services or website.
© 2025 Vision On Inc. All rights reserved.
This Privacy Policy is effective as of October 27, 2025 and supersedes all prior versions.
